She is very professional, personable, efficient, honest, determined and has a vast knowledge of all of the aspects of the business. Arline's communication and negotiation skills are top-notch. Everything was straightforward and well explained without any last minute "surprises". Arline Townsend went above and beyond for my family during our home purchase. There were moments when I thought the process was not going to be a success. However, Arline was there every step of the way to ensure that every procedure was done properly and efficiently. I would definitely recommend Arline to anyone looking to purchase a home.